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Directorate General of Inspection

Customs and Central Excise
D-Block, I.P. Bhawan, New Delhi-110002


Section,4. (1) (b) (i) The particulars of its organization, functions and duties:


This Directorate was constituted in 1939, as part of the Board office for conducting periodical inspections and for advising the Board on technical questions and on standardization of Organisation and procedure in the Custom Houses and the Central Excise Collectorates. It was separated from the Board on 1st April, 1946 and given the status of an Attached office.


This Directorate does not exercise any statutory powers under the Customs Act or the Central Excise Act, as it is not recognized as an authority for the purposes of those Acts. It mainly comprises of five Regional Units (North Regional Unit/Central Regional Unit/West Regional Unit/South Regional Unit/East Regional Unit), Customs Wing (Hqrs.), Central Excise wing (Hqrs.), Administrative Wing & Nepal/Bhutan Refund Wing, Under the immediate supervisory control of the Director General, and performs following functions, as approved by Central Board of Excise and Customs, Department of Revenue, Ministry of Finance.


    ·         To study the working of the Customs, Central Excise and Narcotics Departmental machinery throughout the country.

    ·         To suggest measures for improvement of its efficiency and rectification of important defects in it through inspection and by laying down procedures for smooth functioning.

    ·         To carry out inspection to determine whether the working of the field formations are as per Customs and Central Excise Procedures, and to make recommendations in respect to the Procedural flaws, if any noticed.

    ·         To suggest measures for improvement in functioning of the field formations.

    ·         To function as nodal agency of Central Board of Exicse and Customs for implementing various works relating to Hindi (Rajbhasha) in the field formations and to coordinate with Grah Mantralya (Rajbhasha Vibhag)

    ·         To hold examinations for Custom House Agents under Custom House Agents Licensing Regulations, 2004.

    ·         To attend to the work pertaining to Nepal and Bhutan Rebate Claims

    ·         Preparation of manuals under the Customs and Central Excise Law and Procedure

    ·         To conduct special studies as entrusted by CBEC.


(ii)   Powers & duties of the officers and employees:


No specific powers have been given to the offices under the Directorate General.

Director General (Inspection) is the Head of the Department having all India jurisdiction. He is supervising and contorolling the functions of all the Regional Units located at Mumbai, Chennai, Kolkata, Delhi and Hyderabad. Each Regional Unit is headed by one Addl. Director General who is the Head of the Department. At the Headquaters office, the ADG (Hqrs. and Admn.) has been delegated the powers of Head of the Department. Director General (Inspection) is the Cadre Controlling authority of Group B,C and D Staff for the Directorate General of Inspection, DG(Vigilance), DG(Housing and Welfare), DG (Export Promotion), office of the CDR, Directorate of legal Affairs, DG(Audit), DG(Safeguards) and Directorate of Organization and Personal Management.

All ADGs are assisted by Addl. Directors / Jt. Directors / Dy. Directors and Asstt. Directors.

(iii)   The procedure followed in the decision making process, including channels of supervision and accountability

    ·         The inspection teams are responsible to carry out inspections as per the check list

    ·         The inspection notes are drawn and sent to the concerned Commissionerates for compliance.

With regard to administrative matters, proposals/actions to be taken are processed at the Section level and put up to Jt. Director (admn.) and finally approved by ADG(Admn.) under overall supervision and control of Director General.

(iv)      The norms set by it for the discharge of its functions:

    ·         Inspections are carried out as per the inspection programme in respect of each commissionerate

    ·         For implementation of  Official Language Policy, an inspection programme is also drawn for conducting of inspections and the same is circulated to all the Zones/Commissionerates under CBEC. Annual programme for implementation of  Official Language Policy has also been circulated to the Commissionerates/Directorates for achieving the targets as fixed by Department of Official Language, Grah Mantralaya for the year 2005-06.

    ·         Administrative matters are attended to as per the rules and regulations.

(v)        Rules, regulations, instructions, manuals & records held by it or under its control for being used by the employees for discharging its functions:

    ·         The Central Excise Act 1944, The Customs Act 1962, The Central Excise Manual, The Customs Manual and Various allied Acts, rules and regulations alongwith Exim Policies and procedures are followed during inspections.

    ·         Notification No. 40/2001-CE(NT) dated 26.6.2001 in respect of  Nepal and Notification No. 46/2001-CE(NT) dated 26.6.2001 in respect of  Bhutan rebate of Central Excise duty

    ·         CCS (Conduct) Rules, 1964

    ·         CC Appellate Rules, 1965

    ·         Delegation of Financial Powers, 1978

(vi)      A statement of the categories of documents that are held by it or under its control


The Directorate is not entrusted with the execution or implementation of any statutory rules or regulations pertaining to Customs and Central Excise Law and procedure or under any Allied Acts. However, the records of the inspection reports and Manuals prepared by the Directorates are translated in Hindi and available in the Headquarters office. Files related to the day-to-day administration, Nepal and Bhutan refunds are also available in the office.

(vii)     The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its policy or implementation thereof


Not applicable to this Directorate

(viii)    A statement of the Boards, Councils, Committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advise, and as to whether meetings of those Boards, Councils, Committees and other bodies are open to the public, or the Minutes of such meetings are accessible for public

            No Boards, Councils, Committees and other bodies are formed in this Directorate General.


(ix) Directory of its offices and employees


This information has been notified by the Directorate separately.


(x) Monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations


This information has been notified by the Directorate separately.


(xi) Budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made

This information has been notified by the Directorate separately.

(xii)     The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes


Not applicable to this Directorate

(xiii)    Particulars of recipients of concessions, permits or authorizations granted by it


Not applicable to this Directorate

(xiv)    Details in respect of the information, available to or held by it reduced in an electronic form

    ·         The following information is available in electronic form

    ·         The details of monthly remuneration alongwith the admissible allowances being paid to the officers and staff;

    ·         Monthly Technical Reports

    ·         Data pertaining to Nepal and Bhutan refunds

    ·         Service particulars of officers and staff


(xv)  The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.


This information has been notified by the Directorate separately.

(xvi) Names, designations and other particulars of the Public Information Officers :


Please see the list of CPIOs provided separately at


(xvii) Such other information as may be prescribed -