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Directorate General / Directorates



Section,4(1)(b)(i) Particulars of Organization, Functions and Duties.

The National Academy of Customs Excise & Narcotics at Faridabad is the apex training institute for the Central Excise, Customs and Narcotics Department of India. It started as a training school from a small building at Daryaganj, Old Delhi in 1969 and then shifted to Hauz Khas in South Delhi. Later, it operated from the premises of Pushpa Bhavan till 1996 and has been functional at the present 23-acre lush green complex at Faridabad. Since then a recent addition has been the new administrative block that is equipped with 5 lecture halls having state-of-the-art audio-visual equipments and teaching aids. The new block also has a well equipped fully computerized library, a large auditorium, conference rooms, e-learning center, computer lab and an amphitheatre. The Academy has a Center of Excellence headed by an Additional Director General to undertake research in areas relating to indirect taxes. Besides the Academy have three hostels and a VIP guesthouse. The rooms are equipped with all the modern amenities. The Academy also has excellent sport facilities that include a swimming pool, gymnasium, billiards room, squash courts basketball. lawn tennis and other outdoor games. The Director General is overall in charge of all the training functions in the department. There are 9 Regional Training Centers at Delhi, Mumbai, Kolkata. Chennai, Bangalore, Hyderabad, Vadodara, Hazaribagh and Kanpur that cater to the training of the Group B and Group C officers. NACEN, Faridabad is basically responsible for the training of the Group A probationers of the IC & CES. In cadre training & training on specialized topics like Service Tax, VAT. Valuation, Audit, Enforcement for the group A officers. These courses on specialized topics are need based and oriented towards capacity building of the officers of the Department.

NACEN has also taken over the training in many of the new areas Notable amongst them is the pioneering effort in the field of environmental crimes. NACEN has entered an MOU with UNEP to train the Customs officers in India and the Asia-Pacific region on the smuggling of Ozone Depleting Substances. NACEN has been conducting such workshops all over the country and abroad for the last three years. This has shown results in the field with increase in the number of seizures of these substances all over the country.

NACEN has also been recognized as the Regional Center of the World Customs Organization. With this NACEN will start training Customs officers of the Asia-Pacific Region under the aegis of the WCO. NACEN is also actively involved in the development of synergy on various capacity building issues with the US Customs. Asian Development Bank, Customs Organizations of SAARC countries etc.

At NACEN the main emphasis on training is to improve the knowledge base. Provide managerial skills and develop positive attitude of the officers of the Department. This emphasis is reflected in the training of the Group A probationers that is spread over 18 months and includes not only classroom sessions on various topics but field visits. attachment to field formation and on the job training. The probationers are given inputs on Customs, Central Excise, Narcotics, law, audit, administration, accountancy and various other fields. They also interact with important personalities in various fields. NACEN is committed to provide quality-training programmes that ensure capacity building in the Department and contribute towards providing a modern effective tax administration.

(ii)       Powers and duties of its Officers and Employees

Apart from the normal administrative and establishment functions and duties carried out in Central Government Offices, this Academy's main function is to impart training to the Officers/staff of Central Board of Excise and Customs and other agencies on Customs, Central Excise, Service Tax and Narcotics laws and other related issues. In addition, this Academy also have a Centre of Excellence for doing research work in the field of Indirect Taxation. Training Calendar for NACEN Hdqrs. as well as its RTIs are prepared in the beginning of each financial year containing schedule of various courses planned to be conducted during the year. These courses are conducted with the help of in-house as well as out-sourced faculty. Eminent personalities who are experts in their respective fields are called for delivering lecture to the participants. The Academy also prepares material which includes law and latest instructions on various subjects for use by the participants.

(iii)      The procedure followed in the decision making process, including channels of supervision and accountability

Training modules are designed as per need and requirements of field formations under CBEC. In keeping with the changing work environment of Customs and Central Excise Officers, This Academy has conducted several courses on improving basic computer knowledge of the officers and staff and almost 100% Computer literacy has been achieved at Group A, B and C levels of officers in CBEC. NACEN Hdqrs. and its RTIs have also been conducting courses on Accountancy and Scrutiny of Financial Records by the Central Excise Officers in EA-2000. Faculty for delivering lectures is selected very carefully after ascertaining their field experience and competence. There is a system of feedback from the participants at the end of each module on the relevance of the subject and to assess the faculty. This feedback is always considered and taken into account while designing the new modules on the subject and selection of faculty. Decision on selection of faculty is taken at DG level.

An officer in the grade of Additional/Joint Director is designated as Course Director for each course conducted by NACEN and RTIs. Officers in the rank of Assistant Director/Deputy Director. Superintendent and Inspector assist the Course Director in organising the course. The courses are conducted under the overall supervision of Director General.

(iv)      Norms set by it for the discharge of its functions

Norms are specified in Citizen's Charter and Mission Statement. Depending upon the requirements of the field formations, norms are set for conducting maximum number of courses in a year at NACEN Hdqrs. and its RTIs and accordingly. Training Calendars are finalized.

(v)        Rules, regulations, instructions, manuals & records held by it or under its control for being used by the employees for discharging its functions:

The training is conducted on the basis of rules, regulations, instructions, manuals etc. published by the Board.

(vi)      A statement of the categories of documents that are held by it or under its control

Material of training on different subjects for various level of officers including Probationers, and of Departmental Examinations for different grade of Officers and Staff.

(vii)     The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its policy or implementation thereof

There is no public dealing in the Academy.

(viii)    A statement of the Boards, Councils, Committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advise, and as to whether meetings of those Boards, Councils, Committees and other bodies are open to the public, or the Minutes of such meetings are accessible for public

A Training Steering Committee has been set up by the CBEC to provide strategic advice and guidance to the Department on all training matters. The Committee is headed by a Member, CBEC and consists of DG, NACEN, Chief Commissioners Customs and Central Excise and officers of the rank of Commissioners as Members. Meetings of Training Steering Committee are not open to public.

(ix) Directory of its offices and employees


This information has been notified by NACEN separately.


(x) Monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations


This information has been notified by NACEN separately.


(xi) Budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made

This information has been notified by NACEN separately.

(xii)     The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes

            Not Applicable.

(xiii)    Particulars of recipients of concessions, permits or authorizations granted by it

            Not Applicable.

(xiv)    Details in respect of the information, available to or held by It, reduced in an electronic form

All the general information about the NACEN and its RTIs are available on Internet on the official website of the Academy ( Details of the courses planned and telephone numbers of the officers posted in NACEN and at various RTIs are also available on the website.

(xv)  The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.


This information has been notified by NACEN separately.

(xvi) Names, designations and other particulars of the Public Information Officers :


Please see the list of CPIOs provided separately at


(xvii) Such other information as may be prescribed -